I'm torn with the number of stars because I have had amazing experiences with several of the staff members. BUT the revolving door of nurse practitioners, an absolute quack of a doctor at one point, several closings of the local office, and loss of paperwork have pushed me to a different provider. They've had some wonderful people over the many years that I've gone there, but they have seriously gone down hill in recent times. What pushed me over the edge? MULTIPLE unreturned phone calls (Monday through Saturday), a 20 minute trip to drop off paperwork (they knew I was coming, even told me when to come) but was turned away due to staff training, and the topper: I went back today with paperwork in hand (again, they knew I was coming) and I was told that I'd have to see the doctor in order to get the paper work filled out (the two NPs who I've seen are no longer there). I really feel bad for some of the great workers they've had.
Scheduled for fasting bloodwork 9am. Waited til 9:40, called numerous times, no answer. Nice way to welcome new patients. Hard enough trying to find Dr's in the area when dealing with medical issues. Have to have respect for a Healthcare facility that makes thing right!
Wonderful family doctor. They accept Medicaid, for that I’m very grateful.
